Categorie: Bank & Finance

Within the space of just a few years, FLOA Bank (previously known as Banque Casino) has carved its status as a leading player in the payment facilities market. With over three million customers, FLOA Bank stands out from the competition with its innovative solutions that fully embrace today’s digital technologies,

Instant small loans, fractionated payments, cashback credit cards… over the years, FLOA Bank has stepped up its range of banking solutions. The aim with each launch is to improve its conversion funnels. FLOA Bank, the leader in payment facilities, is using Commanders Act to achieve this particular challenge.

Moniwan, part of La Française Group, mainly owned by Crédit Mutuel Nord Europe, has chosen the property sector, and in particular the SCPI market, as its playground.

Optimise all the touchpoints that punctate the average 30-day subscription cycle by implementing a Customer Data Platform. That was the target Moniwan – a benchmark property investment firm – set for themselves. And met.

Crédit Mutuel Nord Europe is a leading bancassurance provider with operations across northern France, Belgium and Luxembourg. CMNE has developed a network of 527 sales offices and delivers services to 1.7 million customers.

In 2016, CMNE noticed that only 21% of its customers visited an agency, whereas 97% of its web traffic was concentrated on users viewing their accounts.

How can you encourage customers to visit or return to their local agency? To answer this question, the CMNE Group has decided to capitalise on its data by implementing a CDP (Customer Data Platform).

The banking federation unifies and activates its digital data to enable more effective customer journeys.